Blog
The Tri-Skill Challenge: Equipping Your Retail Team for Success
By Retail Doctor Group As an Australian retail manager, you understand the importance of a skilled and adaptable team. But with the rise of artificial intelligence (AI) and a data-driven landscape, the traditional retail skillset needs a refresh. Our comprehensive...
The Power of Customer Journey Mapping in the Australian Retail Landscape
By Retail Doctor Group, in association with Pureprofile A recent report by the Retail Doctor Group (RDG) reveals that a staggering 86% of Australian retailers consider customer experience a top priority, with 54% actively investing in customer journey mapping...
The Importance of Omnichannel Marketing in Australian Retail
By Retail Doctor Group, in association with Pureprofile In the dynamic world of Australian retail, the game has changed. Customers are now more connected, informed, and demanding than ever before. They expect a seamless, personalised experience regardless of whether...
Future of Australian Retail: 2024 and Beyond – Trend 14 (Value-Driven Consumer)
By Retail Doctor Group, in association with Ebeltoft Group In today's rapidly evolving retail landscape, a seismic shift is underway, driven by an increasingly conscious and discerning consumer base. This burgeoning cohort, dubbed the "value-driven consumer," is...
Future of Australian Retail: 2024 and Beyond – Trend 13 (Digital Dependency)
By Retail Doctor Group, in association with Ebeltoft Group The retail landscape is evolving at a breakneck pace, driven by the unstoppable force of digital transformation. Gone are the days when shopping was a simple transaction between a customer and a storefront. ...
Future of Australian Retail: 2024 and Beyond – Trend 12 (Robotic Assistance)
By Retail Doctor Group, in association with Ebeltoft Group Retail is a dynamic industry that’s constantly evolving and reinventing itself to stay ahead of customer demands. From experiences to , streamline operations, and stay ahead of the competition. One...
Future of Australian Retail: 2024 and Beyond – Trend 11 (AI & Data Analytics)
By Retail Doctor Group, in association with Ebeltoft Group Big Data and AI and its Benefits for Retail Artificial Intelligence (AI) and Data Analytics have revolutionised the retail industry, providing deep insights into not only customer behaviour, but also internal...
How to Grow Organic Consumer Loyalty in 2024
By Retail Doctor Group, in association with Pureprofile Let's face it: Aussie shoppers are changing their game. They're not just looking for a good deal anymore, they're demanding exceptional experiences. Think about it: have you noticed customers being pickier, more...
Future of Australian Retail: 2024 and Beyond – Trend 10 (Retail Media)
By Retail Doctor Group, in association with Ebeltoft Group The rise of retail media in Australia has been nothing short of remarkable over the past few years. Seen as an increased revenue channel that improves the customer experience, retail media is estimated to...